Privacy policy

Gateway APIs ("we", "our", or "us"), a brand under Gateway Apis Technologies Ltd ("Gateway APIs"), is committed to protecting your privacy. This privacy policy explains how we collect, use, and disclose personal information. By using our website and services, you consent to the terms of this policy.

Collection of personal information

We collect only the information necessary to operate our website and provide our API services. This may include:

  • Your name and email address when you contact us
  • Company details when signing up for our services
  • Technical data, such as API usage logs, to maintain platform security and reliability

Use of personal information

We use your information solely to:

  • Provide and maintain our API services
  • Respond to your inquiries and support requests
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

We do not use your data for marketing, analytics, or advertising purposes.

Subprocessors

We use the following subprocessors to operate our services securely:

  • Amazon Web Services (AWS): Hosting infrastructure and data storage
  • Sentry: Performance monitoring and error tracking
  • Stripe: Payment processing for API subscriptions

Lawful basis for processing

We process personal data based on:

  • Legitimate interests (e.g., providing API services, ensuring security)
  • Contractual necessity (e.g., fulfilling API usage agreements)
  • Legal obligations (e.g., compliance with regulatory requirements)

Data retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data subject rights

Under GDPR, you have the following rights:

  • Right to access your data
  • Right to rectify inaccurate information
  • Right to request deletion of your data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to lodge a complaint with a supervisory authority

To exercise your rights, you can contact us. You may also file a complaint with the UK Information Commissioner’s Office (ICO).

International data transfers

Personal data may be transferred outside the UK/EU to our subprocessors (e.g., AWS). We ensure appropriate safeguards, such as standard contractual clauses, to protect your data.

Security of personal information

We implement strong security measures to protect your personal data. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

Contact details

Gateway APIs, operated by SmartPandas Technologies Ltd, acts as the data controller for this website. You can reach us at [email protected].

Changes to this privacy policy

We may update this policy periodically. Any material changes will be communicated via a notice on our website.