Data processing agreement

Last updated: 25th April 2025

1. Introduction

This Data Processing Agreement ("DPA") forms part of the Terms of Service between Gateway APIs ("Processor", "we", "our") and the user or organisation ("Controller", "you", "your") using our Services. This DPA applies where we process personal data on your behalf in the course of providing our Services.

2. Roles and scope

You are the Data Controller and Gateway APIs is the Data Processor. This DPA governs how we process personal data on your behalf.

3. Processing instructions

We will process personal data only in accordance with your documented instructions, unless required to do otherwise by applicable law.

4. Confidentiality

We ensure that all persons authorised to process personal data are under appropriate confidentiality obligations.

5. Security measures

We implement appropriate technical and organisational measures to protect personal data, as described in our security policy.

6. Subprocessors

We may engage subprocessors to assist in providing our Services. We ensure that subprocessors are subject to equivalent data protection obligations. A list of current subprocessors is available in our privacy policy.

7. Assistance

We will assist you, where reasonably possible, in fulfilling your obligations to respond to requests from data subjects and to ensure compliance with data protection laws.

8. Personal data breaches

We will notify you without undue delay after becoming aware of a personal data breach affecting your data. We will provide information as required to help you meet your obligations under applicable law.

9. Data return and deletion

Upon termination of the Services, we will delete or return all personal data in our possession, unless retention is required by applicable law.

10. Audits

Upon reasonable request, we will provide you with information necessary to demonstrate compliance with this DPA. You may audit our data processing activities subject to reasonable advance notice and confidentiality obligations.

11. Governing law

This DPA is governed by the laws of the United Kingdom.